Exchange & Cancellation Policy

At www.theoriginalstore.co.in, we value your satisfaction and strive to provide the best quality mobile covers. Please review our exchange and cancellation terms below:

1. No Order Cancellation
Once an order is placed, it cannot be cancelled under any circumstances.
We encourage customers to review their order details carefully before confirming the purchase.

2. Exchange Policy
We only offer exchange in the following cases:
You received a wrong product (different model/design than ordered).
The product is defective or damaged upon delivery.

3. Exchange Conditions
The product must be unused, in its original packaging, and returned within 7 days of delivery.
Proof of purchase (order ID, invoice, or payment receipt) is required.
Exchange is subject to product availability. If the same design/model is unavailable, we may offer a replacement of equal value.

4. Non-Exchangeable Items
Products damaged due to mishandling, misuse, or normal wear and tear.
Customized/personalized mobile covers.

5. Process for Exchange
Contact our customer support at [Email/Phone Number] within 48 hours of receiving the product.
Share clear photos/videos of the product issue.
Once approved, we will arrange for a return pickup or request you to ship the item back.